Privacy policy

Noxora operates this online store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Noxora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and share your personal information when you visit, use, make a purchase or carry out another transaction through the Services, or otherwise communicate with us. If there is a conflict between our terms and this Privacy Policy, this Privacy Policy governs the collection, processing and sharing of your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal information we collect or process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified information. Depending on how you use the Services, we may collect the following categories:

  • Contact information: name, address, billing address, shipping address, phone number and email address.
  • Financial information: credit cards, debit cards, account numbers, payment information and transaction details.
  • Account information: username, password, security questions, preferences and settings.
  • Transaction information: items you view, add to your cart or wish list, purchase, return or cancel.
  • Communications: information you provide when contacting customer service.
  • Device information: IP address, browser, device data and unique identifiers.
  • Usage information: how you navigate and use the Services.

Sources of personal information

We may collect information:

  • Directly from you.
  • Automatically through the Services, including cookies and device data.
  • From service providers.
  • From partners and third parties.

How we use your personal information

1. Providing and improving the Services

We use your information to process orders, payments, deliveries and returns; manage your account; send notifications; remember preferences; and provide a personalized shopping experience.

2. Marketing and advertising

We may send marketing and advertising communications by email, SMS or mail, and show advertisements based on your activity.

3. Security and fraud prevention

We use your information to protect your account, prevent fraud and secure the Services.

4. Communication

We use your information for customer service and to maintain our relationship with you.

5. Legal purposes

We may use your information to comply with legal requirements or respond to legal requests.

How we share personal information

We may share your information with:

  • Shopify and other service providers, including payment, IT, shipping and customer-service providers.
  • Marketing partners.
  • Third parties when you ask us to do so, such as for shipping.
  • Our affiliated companies.
  • Parties involved in legal proceedings or a business transfer.

Our relationship with Shopify

Shopify hosts the Services and processes personal information to provide and improve them. Your information may be transferred to countries outside your country of residence. Shopify may use data from your interactions with Noxora and other stores to provide enhanced features. You can learn more in the Shopify Consumer Privacy Policy.

Third-party links

We do not control links to external websites. You should read their privacy policies.

Children’s data

The Services are not intended for children, and we do not knowingly collect data from people under the age of majority.

Security and retention

No security solution is perfect. We retain personal information for as long as necessary to provide the Services, comply with legal requirements or resolve disputes.

Your rights

Depending on where you live, you may have the right to:

  • Access your information.
  • Request deletion.
  • Request correction.
  • Data portability.
  • Manage marketing preferences.

Residents of the EU/EEA and the United Kingdom may also have the right to:

  • Object to processing.
  • Restrict processing.
  • Withdraw consent.

You can exercise your rights by contacting us.

Complaints

If you wish to complain, you can contact us or your local data-protection authority.

International transfers

Data may be transferred outside the EU/EEA. We use approved transfer mechanisms, such as the EU Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this policy. Changes will be published on this website.

Contact

Noxora: onlinestore4shops@gmail.com.